Person adjusting a bicycle chain on a blue frame with a pink background

Collect and return bike servicing

Can't get to our shops? We'll collect your bike, check it in our workshop, quote before extra work, and return it ready to ride!

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We’re Bicyclenation, an independent cycling company in London, passionate about building a thriving and inclusive cycling culture.

What we do

Here’s how we support riders and organisations across London.

Bicycle retail, servicing and repairs

Our London shops are hubs for meeting customers, as well as repairing, servicing, and selling bicycles.

A person handing over a bicycle after collect and return bicycle servicing.

Collect & Return bike servicing

A convenient pick-up and drop-off service at customers’ workplaces or homes in London within the M25.

Many bicycles which make up a company bike fleet.

Bicycle fleet management

We support your organisation with tailor-made offers to build the right fleet and help you maintain it through our professional workshop services.

Person in high-visibility clothing working with pressure washer.

Bicycle facility maintenance

We keep bicycle facilities clean and operational by replacing or fixing faulty parts of bicycle racks and keeping the areas tidy.

Children and adults gathered around a pink bicycle under a green canopy.

Education and events

We organise on-site bike safety checks at offices, provide race support, and run school engagement programmes to foster the next generation of cyclists.

We believe cycling should be a natural part of everyday life: getting to work, getting around the city, and supporting your wellbeing.

Our mission is simple: help more people ride, keep bikes in great condition, and create places where cycling thrives. We concentrate on customer service and practical advice, helping you meet your cycling needs no matter where you’re starting from.

Our passionate, highly-trained team operates around London, bringing quality and openness to support each individual’s journey.

Had an emergency repair required on my back wheel spokes, they fixed it within 30 minutes so I could get home. 100% recommend them

Brilliant customer service and bike servicing. I've bought a new bike from here, and also had multiple bike services. Very professional and brilliant quality servicing.

They have just kindly helped me after a different bike shop damaged my bike (rear axle & derailleur) in the process of repairing a puncture. Thank you!

Had a service on my Genesis Equilibrium, staff are very clear about what parts need replacing and what the costs will be, which is immediately set out in an estimate provided by text. I wanted the service carried out as quickly as possible and this request was accommodated. Dropped bike in the morning and was ready for collection same day, pristine and ready to be put through its paces. Highly recommend and recognise the organisation and commitment of staff to provide great customer service. Thank you

Taken my bike here twice now, both times everyone has been super friendly and happy to answer questions! They even offered to video call to show and explain why they recommended changing a cable.

They're up front with cost, super fast getting jobs done and are very clear on when you can/need to pick it up by.Bike's felt great both times I got it back, highly recommend!

Stopped in just to borrow an Allen key to adjust my seat and the guys were super friendly and helpful

A great experience - Shane was brilliant, extremely knowledgable and helpful. Highly recommended.

Fanatstic shop always really helpful and friendly. not the first time ive used them and this time kindly checked over my bike for upcoming ride as soon as i came in. Highly recommended 5/5 and Bayley was amazing !